Frequently Asked Questions
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The first step is something you’ve already done- started looking! If you’re intersted in working with me, you can reach out to me directly at my email (mmooney@mmtherapysolutions.com) or by phone (312-248-3352) or through the contact form on this sheet!
Once I get your message, I’ll reach back out to gather more information. This will be things like what your availability is, what type of insurance you have, and what your presenting concerns are. Then you have two options: you can schedule a free 15 minute consult call with me to get a sense of whether if feels like a good fit, or you can request to schedule an initial intake session, which would be roughly 50-60 minutes and billed.
If the consult goes well and you want to schedule or you just want to schedule from the jump, I’ll then need some more information from you to get you set up. I’ll need a copy of your insurance card (if you’re paying with insurance), as well as your date of birth, home address, and phone/email.
If you are paying by insurance, I’ll then check your insurance benefits and go over your expected cost with you. If you’re not paying by insurance, we’ll discuss what fee works for you. During that conversation we’ll also finalize scheduling.
After that, we’ll be mostly set to go! I’ll send you some forms to fill out prior to our first session via my EHR Simple Practice, and then we’ll get started!
If you have any further questions about the process of therapy, finding the right fit, or anything about getting started, please don’t hesitate to reach out! -
You can reach out anytime via our contact page, email (mmooney@mmtherapysolutions.com) or phone (312-248-3352). I do my best to respond quickly—usually within one-two business days.
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I accept BCBS PPO, Aetna PPO/PPO equivalent and most Cigna plans.
If you’re not sure if your plan is included in any of those, please feel free to reach out and I can check it for you!
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My out of pocket cost/session is $180 for an intake session and $160 for subsequent sessions.
I do offer a sliding scale that goes down to $100/session. If a further reduced rate is required, I’d be happy to discuss that on a case by case basis.
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As a part of the intake process, I’ll request a credit or debit card to have on file (you’re also welcome to use your HSA card if you have one). After each session I’ll bill you the expected amount. If you’re paying by insurance, I’ll also submit the claims and keep you aware of any issues that come up.
If you have any questions around billing, please don’t hesitate to contact me and ask!